Technical Services
Database, platform and integration expertise.
Technical depth on call
Whether you are a large enterprise with an established IT team or a small business where one person wears every hat, Visibility's development and IT consultants back your technical needs with people who work on the product itself.
What technical services cover
Technical support during implementation, from environment setup to cutover.
Ongoing technical support after go-live: tuning, upgrades and platform questions.
Development and IT consulting for custom needs, including integrations and the REST API.
Database and platform expertise for both Oracle and Microsoft SQL Server environments.
Whether you have an IT department or you are the IT department, the same Visibility team backs you.
From environment setup to everything after
Technical services cover the parts of an ERP lifecycle that never make the brochure.
Implementation and Cutover Support
Technical support during implementation covers environment setup through cutover, so the platform is ready the day the project needs it rather than becoming a separate scramble alongside the functional rollout.
Ongoing Platform Support
After go-live, the same team stays available for tuning, upgrades and platform questions for as long as you run the system, not just through the warranty period after launch.
Database and Platform Expertise
Database and platform depth spans both Oracle and Microsoft SQL Server environments, with the application behaving the same on either, so a platform choice is yours to make rather than one the software forces on you.
Custom Development and Integrations
Development and IT consultants build against the REST API and standard interfaces for custom needs, and because they work on the product itself, integrations are built with the system's grain rather than against it.
Common questions about technical services
Which database platforms do you support?
Both Oracle and Microsoft SQL Server, with tuning, upgrade and administration expertise for each. The application is the same on either platform.
Can you build custom integrations for us?
Yes. Development and IT consultants build against the REST API and standard interfaces, and because they work on the product, integrations are built with the system's grain rather than against it.
What if we do not have an IT department?
Then we are it. Small teams where one person wears every hat lean on technical services for the platform work, or remove the infrastructure entirely with the managed SaaS offering.
Ready when you are.
Bring your data and workflows. We'll show them running on Visibility ERP.