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Visibility Customer Conference

VCC 2027: Get Wild About Visibility

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May 3–5, 2027 · Wild Dunes Resort, Isle of Palms, South Carolina.

Everything VCC brings together

VCC 2027 is three days built around direct access to the people who build Visibility ERP: an opening keynote on where the product is headed, the Solutions Floor's four hands-on stations, and the networking in between, from the Monday welcome reception to an optional round of golf. Nothing here is a canned pitch — every session, demo and conversation runs with the team that actually builds, implements and supports the system.

The Visibility Solutions Floor

The Solutions Floor is the heart of VCC 2027, an open, energized space designed to put you in direct conversation with the Visibility team around the topics that matter most to your business.

Rather than sitting through hours of presentations, you will spend your time at one of four themed stations, each staffed by Visibility experts ready to walk you through live demos, answer your questions, and dig into the specifics of how the software works in your environment. Every station runs structured 30-minute training sessions throughout the day on a published schedule, so you can plan ahead and attend the sessions most relevant to your role, then stay and keep the conversation going during open floor time between sessions.

The four stations on the Solutions Floor

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Manufacturing, Shop Floor & Operations — work orders, MRP, production scheduling, shop routings, inventory, purchasing, and everything that keeps your production floor running.

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Finance — GL, AP/AR, project accounting, cost accounting, billing plans, month-end close, and the financial workflows that drive your business.

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Reporting, Analytics & Automation — IQ Plus, Business Intelligence, SQL, scheduling & distribution automation, AI-powered reporting, and tools to get more out of your Visibility data.

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Innovation, AI & Support Hub — new product showcases, upcoming features, AI capabilities, and direct access to our support team for your toughest questions.

Three days of product, process and people, on a floor built and led by the team that builds the product.

What to expect

Three days, one rhythm: arrive and connect on Monday, then two full days of keynote, partner presentations and hands-on Solutions Floor sessions. See the full agenda below for every session by day and track.

Download the full agenda (PDF)

Monday: Arrival

An optional golf outing in the morning, then a welcome reception that evening, buffet and station dinner with casual networking.

Optional Golf Outing

Check-in is at 9:00 AM at the Links Club House (a shuttle runs from the hotel; it's about 1.5 miles), with practice facilities open beforehand. Tee time is 10:00 AM on the Links Course at Wild Dunes. This is optional and requires advance registration, so register when you sign up for VCC if you would like to play. $325 per person, which includes lunch and drinks.

Tuesday: Keynote and Solutions Floor

An opening keynote covers the state of Visibility ERP, product momentum and the roadmap, then the Solutions Floor opens for the rest of the day across all four tracks.

Wednesday: Solutions Floor

A full day on the Solutions Floor, continuing across all four tracks.

Led by the People Who Build It

Every session is led by the Visibility team who build, implement and support the product, not outsourced speakers, and each one leaves open time afterward at the same station for continued discussion and Q&A.

$895/person
Before February 1, 2027
$1,395/person
After February 1, 2027
$750
4th attendee, same company
$500
Guest, evening events
Visibility room block at Wild Dunes Resort

Book your room for $299 a night.

Our discounted VCC 2027 rate is available while the room block lasts. Book early to lock it in.

VCC 2027 agenda

Three days of product, process and people at Wild Dunes Resort, May 3–5, 2027. Pick a day to see its schedule and the full Solutions Floor session grid.

Day 1: Arrival and Welcome Reception

TimeSession or activityLocation
9:00 AMVisibility Golf Outing Check-InShuttle service runs from the hotel (the Links Club House is 1.5 miles away). Practice facilities open at the course.Links Club House
10:00 AMVisibility Golf OutingOptional. Advance registration required.Links Course, Wild Dunes
6:00–9:00 PMWelcome ReceptionBuffet and station dinner, drinks and casual networkingIndigo Rooftop

Day 2: Keynote and Solutions Floor

TimeSession or activityLocation
8:00–9:00 AMBreakfast BuffetNear conference facilitiesTides Ballroom
9:00–10:00 AMOpening Keynote & Welcome SessionState of Visibility ERP, product momentum, product roadmap and a customer success spotlightPalms Ballroom
10:00 AM–12:00 PMSolutions Floor: Station SessionsFour stations run in parallel. See the session grid below.Palms Ballroom
12:00–1:00 PMLunchNear conference facilitiesTides Ballroom
1:00–2:00 PMPartner PresentationsPalms Ballroom
2:00–4:00 PMSolutions Floor: Station SessionsFour stations run in parallel. See the session grid below.Palms Ballroom
All dayCoffee, Tea & Water StationNetworking Foyer

Tuesday Solutions Floor sessions, Palms Ballroom

Each session runs 30 minutes, followed by an open 30 minutes at the same station for continued discussion and Q&A.

10:00–10:30
Manufacturing, Shop Floor & OperationsInventory Management Workshop

Kanban plus cycle and physical inventory. Hands-on: teams take a bucket of items, count it in Visibility and post the result.

FinanceProject Accounting

Tracking costs and revenue against jobs for long-cycle manufacturers

Reporting, Analytics & AutomationIQ Plus: Form Design with Examples

Building invoices, packing slips and work order travelers from real customer forms

Innovation, AI & Support HubUsing AI to Audit & Manage Roles, Permissions & Scheduling Jobs

Using AI to review user access and keep scheduled jobs running on time

11:00–11:30
Manufacturing, Shop Floor & OperationsField Service

Managing service calls, technician dispatch and on-site work against customer equipment

FinanceCost Accounting Deep Dive

Job costing, WIP, variance analysis and COGS in an MTO environment

Reporting, Analytics & AutomationSQL for Beginners

Reading the Visibility ERP database and writing your first queries

Innovation, AI & Support HubCustom Project Review

PDC Grid & Custom Configurator

12:00–1:00Lunch, Tides Ballroom
2:00–2:30
Manufacturing, Shop Floor & OperationsEngineering Change Control

Managing ECOs and BOM revisions from request through release

FinanceBank Reconciliation and Cash Flow Statement Setup

Bank flows, cash flow statement setup and AP/AR management

Reporting, Analytics & AutomationBusiness Intelligence Product Development

From OLAP to semantic and Power BI capabilities

Innovation, AI & Support HubAI Workshop #1: Basics of Skills, MCPs and Agents

What skills, MCP servers and agents are and where each fits alongside Visibility ERP

3:00–3:30
Manufacturing, Shop Floor & OperationsMRP Workshop: Setup & Parameters

Lead times, order policies, demand fencing, EOQ and forecasting. A rundown of the policy options, then a collaborative workshop to set them up and see the results live.

FinanceBilling Plans, Prepayments, Deferred Revenue & Costs

Milestone and progress billing for ETO manufacturers

Reporting, Analytics & AutomationCreating Power BI Dashboards with Visibility Business Intelligence

Connecting Power BI to Visibility BI and building dashboards step by step

Innovation, AI & Support HubAI Workshop #2: Building Skills, MCPs and Agents, with Examples of Each

Hands-on build of a skill, an MCP connection and an agent, with working examples

Day 3: Solutions Floor

TimeSession or activityLocation
8:00–9:00 AMBreakfast BuffetNear conference facilitiesTides Ballroom
9:00 AM–12:00 PMSolutions Floor: Station SessionsFour stations run in parallel. See the session grid below.Palms Ballroom
12:00–1:00 PMLunchNear conference facilitiesTides Ballroom
1:00–2:00 PMPartner PresentationsPalms Ballroom
2:00–4:00 PMSolutions Floor: Station SessionsFour stations run in parallel. See the session grid below.Palms Ballroom
All dayCoffee, Tea & Water StationNetworking Foyer

Wednesday Solutions Floor sessions, Palms Ballroom

Each session runs 30 minutes, followed by an open 30 minutes at the same station for continued discussion and Q&A.

9:00–9:30
Manufacturing, Shop Floor & OperationsPO Processing, Incoming Receipts, RTV, MRB & Inspection

The purchasing cycle from PO through receiving, inspection, MRB disposition and return to vendor

FinanceMoving to Multi-Entity

Adding entities, data migration, financial reporting and inter-entity transactions

Reporting, Analytics & AutomationBusiness Intelligence Workshop

Learn to write better reports with BI

Innovation, AI & Support HubServer & Database Performance Monitoring with Prometheus & Grafana

Setting up monitoring and alerting to keep your Visibility ERP server healthy

10:00–10:30
Manufacturing, Shop Floor & OperationsShop Routings & Production Scheduling

Work center and work station setup, plus a review of Schedule Advisor

FinanceMonth-End/Year-End Close

AR/AP reconciliation and fiscal period close

Reporting, Analytics & AutomationAutomating with Scheduling and Distribution

Automating calls to action and printing

Innovation, AI & Support HubWorkflow Automation

Setting up automated workflows and alerts so the next step happens without a reminder

11:00–11:30
Manufacturing, Shop Floor & OperationsAssembly Competition

Teams race through a simple assembly in Shop Floor Data Collection: clock in, read the instructions, complete the inspection, move tickets and post the production receipt. Winning team takes the prize.

FinanceFinance Roundtable

Open discussion on anything the finance sessions raised

Reporting, Analytics & AutomationLeveraging AI in Reporting

Using AI to draft queries, build reports and explain the results

Innovation, AI & Support HubAuditing Roles and Permissions to Support Compliance

Reviewing who can see and change what, and documenting it for auditors

12:00–1:00Lunch, Tides Ballroom
2:00–2:30
Manufacturing, Shop Floor & OperationsWorkshop: Backflushing & Proportional Work Orders

Master these functions in a hands-on workshop setting

FinanceAR & Collections Management

Aging reports, cash receipts, credits and debit memos, plus the AR Invoice Email Grid

Reporting, Analytics & AutomationSQL for Advanced Users

Joins, subqueries, views and performance tuning against Visibility ERP data

Innovation, AI & Support HubLabel Printing Customer Examples

Label formats customers use today for parts, shipping and inventory, and how they were built

3:00–3:30
Manufacturing, Shop Floor & OperationsInter-Entity POs & SOs

Buying and selling between your own entities with matching POs and SOs

FinanceExchange Rate Revaluation

Foreign currency revaluation runs and financial statement impact

Reporting, Analytics & AutomationIQ Plus: Data Driven Report Design

Designing IQ Plus reports that change content based on the data behind them

Innovation, AI & Support HubProduct Configurator Deep Dive

Building configurable products with rules, options and generated BOMs and routings

Schedule subject to change.

Common questions about VCC 2027

Where and when is it?

Wild Dunes Resort in Isle of Palms, South Carolina, May 3–5, 2027, Monday through Wednesday.

Where should I stay?

Stay on site at Wild Dunes Resort, where every VCC session and event takes place. We have a discounted conference rate of $299 a night while the room block lasts, so book early. Book your room.

What does it cost to attend?

$895 per person before February 1, 2027, $1,395 per person after, and $750 for a 4th attendee from the same company, and $500 per guest, which includes access to the Welcome Party and Dinner Event. The optional Golf Outing is $325 per person, including lunch and drinks. Register here.

What is the Solutions Floor?

Four parallel, hands-on tracks running across the event's two main days. Sessions are not ticketed, so you move between stations as your interests take you, and each one leaves open time afterward for continued discussion.

Where can I see the full schedule?

The full agenda, with every Solutions Floor session by day and track, is on this page. You can also download it as a PDF. Sessions are subject to change.

Who should attend?

Any Visibility ERP user, across shop floor, finance, reporting and IT, given the range the four tracks cover.

See your business run on Visibility

Ready when you are.

Bring your data and workflows. We'll show them running on Visibility ERP.