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Solution Details
By defining a Client specific solution with well defined
integration into the core VISIBILITY ERP application, the
Client met or exceeded the requirements of each challenge,
while assuring that the solution would be long-lived without
bearing the burden which can accompany stand-alone custom
solutions.
Working closely with Visibility, the client fully
implemented Quality Workbench across the entire organization
as the core of its quality control and management system.
Single point process documentation implementation and
maintenance - Quality Workbench provides the tools to define
and capture best practices for individual processes that are
used across many shop floor control routings and business
processes. By storing this information once and associating
these best practices with many routings and functions, the
client was able to insure that the current best practices
were available, being employed, and could easily be updated
and maintained. This dramatically improved repeatability and
consistency of common practices in often, very different
contract projects.
Incoming inspection quality attribute definition and data
collection - Quality Workbench enhances incoming inspection
capabilities by allowing users to define part number,
supplier and warehouse specific attributes for data
collection at the point of incoming inspection. Parts
subject to incoming inspection with defined quality
attributes must have all attribute data collected before
final receipt is allowed. This enabled active monitoring of
part and supplier performance and the information necessary
for immediate corrective actions.
Tool definition, maintenance, calibration and quality
standards - Tool calibration and maintenance facilities were
utilized within Quality Workbench to control and maintain
tool use. The links that were established between the bill
of material components, engineering routing operations and
tooling allowed tool use to be controlled and tracked to
assure that only “in-calibration” tooling and equipment were
employed in an operation.
ISO Certification Audit support - The document management
features of Quality Workbench and integrated data collection
capabilities were invaluable in both managing the details of
quality throughout the organization, as well as
demonstrating these practices for certification. The client
was able to pass a full ISO Audit at three different
locations in a single day.
Lowered cost of quality implementation and production - The
links from Quality Workbench touched every aspect of the
VISIBILITY system and the client’s business processes. The
full implementation provided the functionality required to
design, implement and cost effectively maintain a
high-performance quality system. The system not only
provided the proven benefits of an effective quality
management system by helping to lower production costs and
improve quality, but also significantly lowered the cost of
managing quality across the organization.
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