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Roster, Duty and Detail Solutions

Duty, Detail & Roster Management

Solution

Visibility Municipal Services Duty and Roster Management Solution

Solution Benefits

• Provides immediately improved tracking of detail assignments and time worked

• Assures that a mechanism is in place to affect timely billing for services and payment of outstanding invoices

• Provides the means to calculate and report payroll hours worked and detail pay amounts due

Customer Background

A police department in Massachusetts is using the Visibility Municipal Services Roster, Duty and Detail system to track all detail assignments and related billings for their police department. They use the Visibility system to facilitate more timely and accurate management
 

Key Challenges

• Flag incomplete assignments

• Prioritize the detail assignment list

• Track all vendor information

• Create vendor invoices

• Follow-up supplier aging reports

• Calculate all detail pay

Detailed Challenges

Client also needed to have the ability to track officer time off and corresponding potential Detail conflicts.

A reduction in the administrative time associated with creating and handling paper forms allowing for more timely processing of all work related to Roster, Duty and Detail management was a key requirement

• The client’s goals were to:

• Integrate quality systems with the company’s core business applications

• Document best practices and share these automatically across multiple jobs

• Collect meaningful data in real-time to monitor performance versus objectives

• Reduce the costs incurred to achieve quality objectives across the organization

• Achieve ISO certification.

This customer understood that quality pays dividends and wanted an integrated approach to managing quality that tied directly into the VISIBILITY system.

Solution Details

The Visibility Roster, Duty and Detail Solution ("VRDDS") allows users to manage employees, their duties and scheduling, as well as feed a payroll system. It allows for Detail and Shift Assignment, Payroll calculation, and Vendor Billing and Aging.

Manage Officer

Users can access a full roster of employees or filter the search by name, badge ID or rank.

Once an employee is selected, various pay scale options allow a user to select the appropriate classification.

Manage Shift

The first shift menu organizes all existing shifts by date, specific shift and shift manager. It also indicates which shifts have not been assigned to officers, alerts users to shifts being understaffed, and points out vacation conflicts.

Manage Detail

Users can add details and add officers to details based on your selected criteria such as rank, hours worked on previous detail and availability. Graphically driven by a calendar, which highlights areas that need your attention, such as details that have not yet been assigned to an officer.

Reports

Reports included are: Shift Report, Detail Report, Officer Report and Vendor Report. All reports can be filtered.

Execute Payroll

Administrators can track wages earned by officers as specific to shift, duty and detail for each pay period. Entries can be edited and when complete, the entire pay period’s information can be sent directly to a payroll system.

Vendor Billing and Aging

The VRDDS calculates vendor billing, prints invoices & tracks payment based on detail worked.

Lowered cost of quality implementation and production - The links from Quality Workbench touched every aspect of the VISIBILITY system and the client’s business processes. The full implementation provided the functionality required to design, implement and cost effectively maintain a high-performance quality system. The system not only provided the proven benefits of an effective quality management system by helping to lower production costs and improve quality, but also significantly lowered the cost of managing quality across the organization.