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Detailed Challenges
This company was founded in the early 1970s and has grown
steadily, acquiring offices in Europe, Africa, the United
States, the Middle East and the Far East.
The client must actively meet the changing demands of the
continually evolving broadcasting and telecommunications
industries while offering the most practical solutions.
The business consists of a number of distinct areas of
activity including overseas sales operations, two project
based business units (large and small antennae projects) and
a manufacturing operation.
Prior to implementing the Visibility Reporting & Analytic
solution, the company could only monitor business
performance on a project-by-project basis. This was a
time-consuming process making month end reporting slow and
inadequate.
At the same time, the management of the company wanted to
make each of its divisions accountable and entirely
responsible for its own profitability. This would give the
division sales operations the freedom to purchase
manufactured assemblies from sub-contractors if a better
price could be obtained, and the manufacturing operation the
ability to work for third parties to maximize utilization of
their resources. The objectives were to maximize overall
profitability, ensure full utilization of resources,
introduce an element of competition into the company and
allow the divisions to focus on their core competencies.
With their previous system, analysis of divisional
performance was impossible; therefore, management reporting
to support the new structure could not be provided.
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